Shipping Your Order
United States shipping For most small orders of ready-made items, please allow 1-2 business days after your payment is received for us to prepare your order and get it ready for shipment. We cannot provide same-day shipping of orders. Wholesale, large volume, or custom orders will take more time for us to prepare -- please inquire about lead times when you place your order. At our discretion, shipment may be held for up to 7 business days after payment by personal check or e-check to allow these payments to clear. Jingle alert! We package our bells carefully, but they still will make some noise in the package. If you are ordering a bell as a surprise gift, you may want to have us mail your order to your work address or to a friendly neighbor. Packaging and insurance. Your purchase will be shipped to you carefully packaged and clearly labeled. High-value packages will also be insured against loss or damage in transit. You are responsible for contacting the shipper with any claim for shipping damage or loss. Shippers. UPS and USPS are the only carriers readily available in our small community. We can also ship via FedEx, DHL and other shippers for the additional cost of courier pickup. Please contact us for a price. For UPS, FedEx, DHL, etc., please provide your street address -- these carriers cannot deliver to a Post Office box. If you provide your UPS or FedEx account number, we can bill the shipping costs directly to your account. Please choose a shipping method that will ensure timely delivery. See also Christmas Ordering Deadlines. Standard: We use USPS First Class and USPS Priority Mail as our standard shipping methods. Please allow 3-5 calendar days for standard shipping to the central states and 4-7 calendar days to the eastern and western states, Alaska and Hawaii. Allow even more time for delivery -- as much as 10-14 days -- in December. Standard shipping does not provide detailed tracking information. If you want detailed tracking of your shipment, please choose Express or Next-day delivery. Express (2-4 days) and Next-day (1-2 days): We use USPS Express mail for Express delivery packages and UPS Next-day for our Next-day shipments. Express delivery typically takes 2-4 business days after the day an order is placed. Next-day delivery requires 1-2 business days after the day an order is placed. Both of these methods provide detailed tracking information. In our experience, bad winter weather has delayed Express and Next-day deliveries by 1 to 3 days. Please choose a shipping method that will ensure timely delivery. See also Christmas Ordering Deadlines. Standard: We use the US Postal Service (USPS) Priority International mail as our Standard shipping method. Standard shipping does not provide tracking of your shipment. If you require detailed tracking information, please choose Express shipping (USPS Express International mail). In our experience, typical delivery times for USPS International Priority Mail have been about 7 business days to Canada and 7 to 10 days to the UK, New Zealand, Australia and Sweden. Delivery may be delayed, however, by customs inspection, bad weather, or the heavy Christmas shipping rush. Express: We use USPS Express International mail. This method is fast and reliable and provides detailed tracking information. In our experience, express delivery takes 3-7 days. |